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Dear client!

We could have another successful year behind us.

At least, as far as your unique website is concerned; definitely. In the last year, we have - without paying additional fees - continuously supervised, updated; improved if needed errors on your website. (Unfortunately, what can go wrong will eventually go wrong...)

We tried to respond to your comments during the year as soon as possible and put your new development needs before customers outside of support in case of orders. All of this has ensured that your website can function almost without missing out, according to your expectations and visitors will find it in some way.

• that last year how many people have watched your side https: / / analytits.google.com / analytics / web /
• that what keywords have been found here: https: / / search.google.com / search-console /
• what the trendy now in google / you can see here: https: / / trends.google.com / trends /? geo = EN                 (please enter your assigned gmail account...)

Based on available statistics, we believe that your website brought for you, some new, potential interested party. (Then did they become clients? Of course, that was after you and the applicants.)

We thank you again for allowing us to contribute to our success: Your successful side can convert new customers to all of us. After all, you take a successful website with pride, show its URL in your ads, and try to get as many visitors to get to know your business as possible.

While we were trying together we're still trying to get you to meet as many people as possible; it is natural that some of us - by your website ('our signature') - will also be found in connection with marketing services and we owe you the same thanks.

Thank you!

But now we have another milestone.

And you have to decide if it's important to you in the future?

• our viable availability and up-to-date response
• free recovery of your site in case of failure
• the continuous, smooth operation and operation of your website

i.e are you applying for services in the support system?

What's a support system?

Support means literally support, help and supervision. Support systems are now being used by thousands of businesses. Like their strategy, we apply this.

Participation in the system is optional, but recommended!

How does it work?

System members in exchange for a symbolic, monthly (4.850 ft + VAT / month) or annual fee (38.520 ft + VAT / year), benefit from a number of advantages against those who are not members of the system. Support fees cover support, including web updates, bug fixes, restoration of unexpected stops, the necessary licensing fees and customer service - live, up-to-date contacts.

Or simply, if that's more understandable: guarantee the operation of the websites of customers participating in support, but not for rain outside! "For the former, we will pick up the phone at customer service time; or if this is not feasible, we will recall them as soon as possible." They're important to us, they take priority.

What elements does it contain?

The support system in the package - without paying additional fees - includes:

• Guarantee for operation
• Telephone customer service (H-P: 8: 00 - 16: 00)
• Personal customer service (In our office, it is possible at a pre-agreed time: 9400 Sopron, Holy Spirit No. 1 - Fst. 2..)
• NONSTOP Error Report (E-mail: info@ ab- marketing. hu 0 - 24 weekends and holidays; problem management as soon as possible...)
• Maximum within 48 hours error correction (in case of problems arising from updates)
• Maximum within 72 hours of recovery (in case of a disabled or hacked website)
• Periodic backup (Year 2 in package)
• WORDPRESS | Core / Template / Plugin update
• Website supervision - monitoring (UptimeRobot)
• Correspondence supervision
• SSL certificate setting and monitoring
• Basic spam filtration (captcha config)
• Education of administrative interface (unlimited hours)
• Year 1 (optional) development proposals (in writing, e-mail)
• Year 1 marketing advice (in case of need: joint idea in person or on phone)
• ACTION Google Ads campaign set (1 month after care)
• Extra-line notification (if requested) about a new trend / option (optional)

QUESTIONS RECEIVED RUNNING

• A product created in connection with a service; it does not include its "care" throughout the life, right?
  • Think about it; if we order a beautiful garden from a garden builder, he will not return to us continuously and free of charge to mow the grass in the meantime.
  • But if we actually hire a translation agency to translate the text of our website into a foreign language, and then we change the original text later or upload new content; without paying additional fees, he will not update the changes for us either.
  • Order the preparation of a special aquarium, it will not contain the subsequent cleaning - care, etc.
    
• Why do you need a support system?
  Because of our constantly expanding customer base, it no longer comes out of our time to be able to deal with everyone (forever) free and properly. There is a need for a segment and a flat-rate segment with it so that priority customers receive quality services. Furthermore, the issue of responsibility for that project, the website, is fully clarified in the future.
  
• Why do I have to update my website?
  This seems to be about as trivial a question as if you were asking, "Why do you have to fix my car at times?"?
  
  But to answer the question:
  1. From a cybersecurity point of view; it is necessary to make updates so that robots and pest software on the Internet (using the problems caused by outage) cannot hack and disable your site.
  2. For marketing; to ensure that the information on the website is accurate; its content follows the changes in your business, so that it can make a real picture of you online.
  3. ... so that you don't miss it; trends in real life and online, and in the virtual world, are constantly changing... in the meantime, new solutions, opportunities appear; which are not all incorporated into your website that you handed over years ago. (either because you didn't exist; or because you didn't want them at the time.) But we must not be discouraged; for many new possibilities can be integrated retrospectively. We will inform you of these possibilities. (But the rest is your choice!) It is important to follow the current trend so that we do not miss the competition!
     
• How much does participation in the support system cost?
  For annual fee payments, net 38.520 ft / year i.e. net 3.210 ft / month. For monthly fee payments, net 4.850 ft / month.
  
• How long will the service last?
  In the case of annual fee payments: from 1 September of the year to 1 September of the following year, you will be eligible for the aid. (For spring rate winners from 1 March to 1 March of the following year) You will receive a cash or transfer account from the indicated period. In case of monthly payment, it shall run from the first day of that month until the last day of that month.
  
• What if I had several websites made?
  We reward your loyalty, so if you have more websites than us, the price of the support will be reduced to 30 000 HUF net per website because of the quantity discount.
  
• Do you have to ask for the support?
  The answer is NO! The aid does not need to be claimed, but is strongly recommended. Websites without support may work for another 1-2 years, but there are no further guarantees on our part for their smooth operation. We do not provide free recovery or free correction of errors; we will also be able to fulfil any requests (recovery, correction of errors, development needs) after requests from customers in support. (Furthermore, we cannot and will not renew the expired license of integration free of charge.)
  
• Who gets free support?
  We provide free support for all newly created websites (or recently completely renewed sites) for 1 year. So, if your website is not yet a year old, the introduction of the support system to you and your website will only apply in a year.
  
• Can I join the support system later?
  Yes; you can join, but in the event of later accession, the broken months will no longer be taken into account.
  
• I have a programmer in the family, can he do the support?
  Yes, it is possible to include an external programmer and / or family. In this case, the "intellectual property right 'of the website must be purchased first, and then the new person and / or undertaking performing the support must be indicated in writing. The aid (including guarantee and customer service) will be granted to you and to your website from now on by the person and / or undertaking designated.
  
• I know about websites, I think I'll be my own support. Is that possible?
  Yeah, that's possible. Like the previous question, you must first pay the pain fee and then confirm with a written declaration that you will be your own sponsor. From now on, you will carry out the support (including the guarantee and customer service) yourself.
  
• How much is the "pain charge" for dragging the website?
  The continued operation of our website elsewhere and / or by others costs a single net of 30,000 ft.

SECOND MONDAY EXAMPLES FOR SUPPORT SYSTEM

To make the things we describe more understandable; let us now take some examples of everyday life where the 'support system' is equally validated.

1. Car mechanic: You don't have to change oil, you don't have to go to periodic service, but if you don't, you'll agree to the possible failure of your car. (For example, in the case of guaranteed cars, the guarantee cannot be enforced because of the compulsory missing service.)
2. CASCO (and other insurance): Maybe this is one of the most controversial issues. (As long as it's all right, it's just a waste of money.) I'd recommend expensive cars. I also have 2 cascom (and I only have one expensive car). Our support system, such as CASCO, is highly recommended for productive, profit-making and / or "luxury websites"!

In other words: We recommend it to those who consider their website successful / valuable! For those who know; that the website almost constantly converts new stakeholders to them..

3. Cooling– / Heating mechanic: The periodic screening of gas boilers and climate plans is not required, but is recommended for proper operation. (When it burned down, it exploded, it was usually too late.)
4. Doctor: There is no need to go to a doctor or screening, but it is usually harder to restore existing problems.
5. Other services subscriptions: In case of any other subscription, we become part of a support system.

DOMAIN AND WEBORARY

Until 2021, we did not intentionally deal with the registration of domains and hosting, so they are reimbursed on claims outside the support system. All our clients were registered directly, linked to the provider. (e.g.: Forpsi.hu, Ezit.hu, Mhosting.hu, Sybell.hu etc.) Continuous settlement of these charges is also essential for the functioning of the website.

We cannot guarantee any failure caused by the storage site, but within the support system we are obliged to ensure continuous operation and restore the site in the event of failure. If you stay out because of the third party (e. g.: Forpsi.hu, Ezit.hu, Mhosting.hu, Sybell.hu etc.), then we - at your request - take control and handle it as quickly as possible - with the service provider! (The monitoring - UptimeRobot - because of our service (also part of the support system); in most cases you don't have to ask for it; for we do it automatically for you.)

If your website does not work correctly with the service provider or, in the meantime, it has outgrown it due to development (first of all, it is typical of web stores, property registration software and other complex sites), then we why we always warn you in writing. (Nevertheless, you have the right to continue operating your site in the old place, taking into account the fact that we no longer guarantee temporary losses due to charges)

"If you notice you're riding a dead horse, get off him."

The premium is a simple investment for whom additional they have plans for online websites.

And we are eager to deal with them.

We want to give them more quality marketing time. We want to make their demands.

We trust that, in the light of the above, you will be able to decide would you like to continue with us on the road, or not?

If something is still unclear or if you have any questions; feel free to contact us at any of our contact details.

Finally a few words about last year..

in 2022, we recognised that as much as we wanted (lack of capacity); unfortunately, we cannot meet every offline request. Therefore, we have consciously started to back everything that is not about online marketing services.

With a long waiting period and as hobbies - on request - we will continue to prepare anything from the marketing area of offline (business card, stamp, car sticker, photography, film making, etc.) but we will no longer advertise or recommend ourselves to this area. (We also stop developing our tool park in this direction)

In future, we want to deal exclusively with websites, web shops, ppc campaigns, e-mail automation, content marketing and tools closely linked to these areas. We want to become a truly important player in the market.

As NETRO, we have developed a rental website system with high hopes. We believe small entrepreneurs are entitled to universal but professional digital presence.

Further information on the project here: _

in 2023, we bought sopron-downtown offices, which are currently being renovated. in the fall of 2023, we plan to open it in public. So from fall to H- P: 8-16, we are also available from the street downtown, 9400 Sopron, Holy Spirit 1. - Fst. Number two.

We thank you once again; for you have chosen us, because without you, our work would lose meaning..

Of course, our existing and new clients are still important to us in the future; therefore, we ask you to comment on participation in the support system under the conditions described.

Whether you plan the future with us or without us, we wish you every success in your businesses!

I'll order the website

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